One critical part of every business' web experience is their e-mail / newsletter program. We recommend that our clients work with MailChimp.com for e-mail list management and newsletter delivery. The service sounds simple enough, but with CAN-SPAM laws, over 20 different kinds of e-mail clients, whitelists, blacklists, and even more intricate issues that can prevent e-mail from getting through, MailChimp is fantastic value for the money. And if your list has less than 500 addresses, it's free!
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